Cookies Policy

COOKIES POLICY

We use cookies to improve performance and your experience as a user on our site.

1. WHAT ARE COOKIES?

Cookies are small text files that a website, when visited, places on the user's computer or on his mobile device, through the internet browser (browser). The placement of cookies will help the site to recognize your device on a next visit. We use the term cookies in this policy to refer to all files that collect information in this way.

The cookies used do not collect information that identifies the user, however, if you are already our customer, we will be able to monitor your visits to the site as long as, at least, for once, you have started your navigation from any communication sent by us, for example, SMS and email.

Cookies also collect generic information, namely how users arrive and use the websites or the country / countries area through which they access the website, etc.

Cookies only retain information related to your preferences.

At any time the user can, through his internet browser (browser) decide to be notified about the receipt of cookies, as well as block the respective entry in his system.

The refusal to use cookies on the website may result in the impossibility of having access to some of its areas or receiving personalized information.

2. WHAT ARE COOKIES FOR?

Cookies are used to help determine the usefulness, interest and number of uses of the sites, allowing for faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

3. WHAT KIND OF COOKIES DO WE USE?

Our cookies have different functions:

Essential cookies - Some cookies are essential to access specific areas of our website. They allow you to browse the site and use your applications, such as accessing secure areas of the site through login. Without these cookies, services that require it cannot be provided.

Analytical cookies - We use these cookies to analyze how users use the website and monitor its performance. This allows us to provide a high quality experience by personalizing our offer and quickly identifying and correcting any problems that arise. For example, we use performance cookies to find out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. Based on the use of the website, we may also use these cookies to highlight articles or services on the website that we think are of interest to users. These cookies are used only for the purpose of statistical creation and analysis, without ever collecting personal information.

Functionality cookies - We use functionality cookies to allow us to remember user preferences. For example, cookies avoid typing the user's name each time the user accesses the site. We also use functionality cookies to provide advanced services to the user, such as making comments on an article. In summary, functionality cookies keep the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.

Third party cookies - These are used to measure the success of applications and the effectiveness of third party advertising on our website.

Advertising cookies - They are used to target advertising according to the interests of each user and the number of visits made, allowing to limit the number of times the ad is displayed. These cookies help to measure the effectiveness of advertising.

The cookies used can be:

Permanent cookies - They are stored at the level of the internet browser (browser) on your access devices (pc, mobile and tablet) and are used whenever the user makes a new visit to the site. They are generally used to direct navigation according to the user's interests, allowing us to provide a more personalized service.

Session cookies - They are temporary, remain in the cookies of your internet browser (browser) until you leave the site. The information obtained allows to identify problems and provide a better browsing experience.

4. WHAT ARE THE CONSEQUENCES OF DISABLING COOKIES?

In most cases, unfortunately, there is no way to disable cookies without completely compromising the functionality and features, already mentioned, that they add to the site. We recommend that you keep all cookies if you are not sure whether or not you need them to provide a service that you use.

5. I WANT TO CHANGE OR DELETE COOKIES, WHAT TO DO?

You can change the established patterns by adjusting the settings. To do this, simply consult the “Help” menu of your browser.

It is also allowed to delete all cookies already installed on your computer or mobile device, and even to activate an option available in most browser programs that prevent its installation. However, we advise you to reflect if it really is what you want, because, when changing the configuration, you can compromise or disable certain services and features of this site or of many others that you visit and, consequently, you will have to manually configure some preferences whenever you access a page on the internet.

Therefore, we recommend that you do not disable this option.

6. MORE INFORMATION

We hope that your main questions about cookies have been clarified. However, if you are still looking for more information, get in touch.

E-mail: atendimento@grupofraellio.com.br

We emphasize again that, in the event that you are still not sure of the best to do and, since the cookies are served to the resources you use on the website, keep them enabled, as it is the safest measure.